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Sep 02
2009

Harrassment by Staff and Doctor

Posted by Rhonda in health care

Rhonda

I want to share my story just because it helps me vent and makes me feel just a little bit better.

I am a 36 year old wife, mother of 2 beautiful girls. I have a lot of medical conditions that needs treated and I trusted my Doctor to do what he thought was best for my health. I learned the hard way not to trust him completely. I have been a patient with him for a little over 10 years and was dropped just like that with no reason giving to me. I am on thyroid medication, blood pressure medication, depression medication, and panic medication, and the last yes HE put me on percocet for my horrible pain of fibro and cronic fatique and ebsteen barr symdroms. I did NOT ask for this, he told me this is the only thing that would help my pain. Of course i took it, i needed relief, and i took just as perscribed. They told me when i got my very first persription that i needed to call them every month to remind them to get my persription ready , i did just as they told me. Over the years new staff came in. It all started when the doctor gave me percocet. The first month was ok, but when i called like they told me to, i would be treated different. I thought at first it was just all in my mind so i brushed it off. The next month i call in and they told me it would be ready by Monday or Tuesday. I went in Monday because  I was down by the office that day. They slammed the door in my face telling me that noone told me that it would be ready on monday. I was horrified being treated that way.  When i went to pick it up after they called me they then told me that i was dropped as a patient. They wanted me to sign something i did not understand, i told them i did not feel comfortable signing this and the nurse then threw my percription on her desk and said then you cannot have your medication. I was refused to see my own records. I tried almost everyday to contact the doctor to see what the heck was going on, but noone ever called me back. My mother and father are also a patient their. When they had their app...they asked the doctor why i was dismissed, he TOLD THEM not me that i was abusing my percocet. Now this is a hippaa violation for one thing, he should have called me with his concerns, but no he told them that the STAFF told him i was abusing it. First of all, IF i was how would they know it, i took these because my doctor told me i needed them. I was not abusing nothing. Still to this day 2 weeks later i still have not recieved a phone call from him telling me what was wrong.  I cannot be seen by another Doctor for a long while and I need medication for my health, i got off the percocet by myself and will never take that crap again. I just need my blood pressure medication and everything else. I really do not know what to do and why it is allowed for staff at the office to treat me this way. I am horrified that it may be in my medical records that i am a addict, i went in yesturday to see my records and they refused me. I was blackmailed, my privacy was violated, i was discriminated against, and harrassed and their is nothing I can do. How can a person get away with treating others this way? I was treated like a stray dog or even worse. 

  1. #1 BERNTONE
    2009-09-0415:18:43 I can relate to your story. I have been a patient for around 15 years of my endocrinologist . I was on oral medication for most of that time. Less than a year ago, he placed me on insulin. It has not been easy adjusting to this and incorporating it into my daily routine. I imagine that this is a common problem, and that I am not unique. Today he scolded me and expressed his anger that I was not following his regimen fully. It was not what he said, but the way he said it. If your doctor cannot be sensitive to your struggles then the doctor/patient relationship has been compromised. I think it is important that physicians treat patients with dignity and respect even when they are having difficulty following a complicated treatment plan. It appears that the medical staff you encountered were very judgmental about your medical needs. You deserve to be treated with dignity and respect at all times despite any problems or complications you present.